jonitogel Platform Privacy Notice
This page describes what we collect when you use jonitogel and how we keep that data protected. We recognize that your privacy matters, and we want you to understand exactly what information we gather, who we share it with, and what rights you have over your own data.
When you open an account on jonitogel, we ask for your email, phone number, legal name, and identity documents as part of our account verification process. We also collect information about how you navigate our platform — which games you view, which payment methods you choose, and how often you log in. This data helps us maintain account security, detect fraud, and comply with the laws that apply to online gaming operators in the jurisdictions where we offer our services.
We provide our services only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited, and every member is responsible for confirming that their access and use comply with their own jurisdiction's law.
What We Collect and Why
Our jonitogel account registration collects your email address, mobile number, full legal name, date of birth, and residential address. We also require a government-issued identity document — a national ID, passport, or driver's licence — to verify that you are who you claim to be. This verification step is called Know Your Customer (KYC), and it is mandatory before you can deposit funds or access live games.
Beyond identity data, we collect transaction records. Every time you deposit via QRISe-wallet, mobile banking, local payment, online payment, or bank transfer, we record the amount, the date, the payment method, and your account balance before and after. We also log your game activity — which slots, live tables, or football markets you interact with, how long you play, and the outcomes of your bets. This information helps us:
- Prevent fraud and money laundering by spotting unusual patterns
- Respond to your support requests and account recovery needs
- Comply with anti-money-laundering regulations that apply to operators in Indonesia and other regions
- Improve our platform's performance and user experience
- Communicate promotions and offer eligibility updates
We also use cookies and similar tracking technologies. When you visit jonitogel on your browser or mobile device, we place small text files on your device to remember your login session, your language preference, and your consent settings. These cookies allow us to recognize you when you return and to avoid asking you to log in every single time.
Our servers may sit outside your jurisdiction. Your data is transmitted to and stored on servers located in multiple regions, including Southeast Asia. This means your information may be subject to different data protection laws than those in your home country. By using jonitogel, you consent to this international data transfer.
Your Rights and Our jonitogel Commitments
We are committed to protecting your data and giving you control over it. You have the right to request a copy of all personal information we hold about you. You can also ask us to correct any details that are wrong, or to delete your account and associated data if you no longer wish to use jonitogel. To exercise these rights, contact our support team — we aim to respond within one business week.
We do not sell your personal information to third parties. However, we do share your data with:
- Payment processorscompanies that handle DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers so that your deposits reach us safely
- Identity verification servicesexternal partners who check your government ID documents
- Regulatory authoritiesgovernment agencies if we are legally required to disclose your information
- Customer support platformstools we use to log your messages and resolve disputes
We keep your data for as long as your account is active. After you close your jonitogel account, we retain transaction records for a statutory period (typically 5 years in jurisdictions with strong anti-money-laundering rules) to comply with legal obligations. Personal details such as your name and address are then securely deleted unless we are required by law to keep them.
We update this Privacy Notice from time to time to reflect changes in our practices or in the law. When we make material changes, we notify you by email to the address on file with jonitogel. Your continued use of our platform after such notice constitutes your acceptance of the updated terms.